RETAIL PROPERTY MANAGEMENT
Have peace of mind knowing that your retail asset management plan is set up to provide day-to-day stability and long-term growth.
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The following outlines some of the essential services we undertake to manage your retail property:

OPERATIONS
We ensure that the day-to-day running of your asset is seamless and ready to maximise rent. Some key areas we will look after as part of this service include:
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Stable delivery of leasing and management income streams
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Retailer relations
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Customer experience
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RISK MANAGEMENT
We identify, assess and prioritise all potential risks to the security of your retail property. Some key areas we will look after as part of this service include:
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Safe and secure delivery of day-to-day operations
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Delivery of all statutory requirements/compliance
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Preparation and delivery of emergency response plans
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MARKETING
We create marketing material that will maximise the performance of your retail property. Some key areas we will look after as part of this service include:
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Delivery of initiatives to drive incremental traffic and sales
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Management of website and social media delivery
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Delivery of marketing campaigns and collateral
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INFRASTRUCTURE MANAGEMENT
We employ regular infrastructure maintenance to facilitate the smooth operation of your asset. Some key areas we will look after as part of this service include:
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Maintenance of all customer facing areas & equipment
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Critical infrastructure lifecycle management and maintenance
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Contractor engagement & management including facilities, cleaning, car park & valet
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RESEARCH & REPORTING
We provide you with ongoing information on the performance of your retail property. Some key areas we will look after as part of this service include:
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Regular reporting on retail and asset performance
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Creation of short and long-term action plans to grow your asset.
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Undertaking of primary and secondary research to guide strategic decisions
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I.T
We ensure that all property software and technology works seamlessly and effectively for you. Some key areas we will look after as part of this service include:
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Provision of software solutions required to deliver day-to-day operations
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Maintenance of base building technology infrastructure
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Utilisation of technology to provide asset efficiencies
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FINANCE
We plan, organise and oversee the financial performance of your retail property. Some key areas we will look after as part of this service include:
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Manage income, expenses and capital expenditure
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Complete regular forecasting to guide the delivery budgets and KPIs
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Debtors management and recovery
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retail incubator & CONSULTANCY
We use our retail industry experience to help shape and support the retail concepts of emerging and established retailers.
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Identify and grow potential and high performing retailers
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Deliver/execute future retail pipeline to leasing
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Proactive turnover growth of poor performing retailers
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